Frequently Asked Questions - Buskers Brew Fresh Roasted Coffee

FREQUENTLY ASKED QUESTIONS

Here are some of the questions you may have about specialty grade coffee or how to best store it once you have it.

If you have any additional questions, send us a message and we will try our best to answer it for you or add it to our frequently asked questions (FAQ) list below.

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1. WHAT IS SPECIALTY GRADE COFFEE?

Specialty grade coffee is the highest quality of coffee you can buy.
The Specialty Coffee Association rates coffee on a scale of 1 - 100 and specialty grade is rated at an 80 or above on that scale.
Despite higher prices, specialty graded coffee is absolutely worth the extra cost.
Specialty coffee will offer a noticeable difference in your overall coffee experience, with the improved flavor and quality of the coffee beans. Specialty coffee also has less defects in the beans.

All specialty coffee is gourmet, but not all gourmet coffee can be labled specialty grade.

  • Specialty coffee roasters focus on sourcing high-quality beans, paying attention to the unique characteristics of each bean, and carefully roasting them to bring out the best flavors. Delivering you a fresh roasted product of the highest quality.

  • Commercial coffee roasters, on the other hand, prioritize efficiency and consistency over flavor.
    you have NO idea generally when the coffee was roasted or how long it has been sitting on the shelf!

  • Notice that most store bought coffee has a "use by date", while higher quality coffee you will know the "roasted on date"
The roast level can have a big impact on the taste of coffee.
  • Lighter roasts tend to have a higher acidity and a more delicate flavor and the fruitier notes tend to shine through more.
  • Darker roasts have a lower acidity and a stronger, bolder flavors and tend to get more of a smokey profile the darker the roast.
  • Coffee should always be stored in a cool, dark place where possible. we do NOT recommend storing your coffee in the freezer or the refrigerator.

  • Ground coffee should always be stored in an airtight container, a ceramic container or vacuum sealed container works well with sealed lids

  • Whole bean coffee can be stored in our bags or a container as mentioned above.

Once your package leaves the roastery, it’s in the hands of the shipping carrier.
We unfortunately do not have any more information about its whereabouts than you do, other than the tracking number.
In rare cases, the carrier may lose your package, if this happens, please contact us so we can file a claim with the carrier to resolve.

If the package has been marked as delivered, but you can’t find it, check with your neighbors, the shipper if it is UPS/Fedex or your local post office, based on the tracking number type provided.
Most of the time, packages turn up this way.

Since coffee is a perishable item, and your coffee was roasted to order, we are unable to offer returns on coffee.

However, if your order arrived damaged or there was an error with your order that was our fault (i.e. we sent you the wrong coffee or it was ground and supposed to be whole bean) we’d be glad to help!

Contact us to talk about it.